One Month / Thirty Days Easy Exchange And Return Policy
Outwearfashion.com have a 30 days easy exchange and Return policy. You can get in touch with us through email if you have any issues with the product. Moreover, you have to file the complaint within 2 Days of receiving the package. Our client support agent will settle your concern within 30 days of the time frame and you will be satisfied either with the refund or exchange. No return will be engaged or entertained after 1 Month.
Cancelation of Order
The solicitation for the cancelation of your order should be made within 48 hours. if the cancellation will be made inside 48 hours so we will be refunded the entire sum in your account.
The buyer is liable to email our client support agent for the request for cancellation.
Cancellation of the order after 2 Days will bring about an immediate deduction of 40% from your paid sum. Cancellation of the order within 5 days before delivery will bring about an immediate deduction of 50% from the paid sum. No Cancellation will be entertained after Five days of order affirmation. Also, no cancellation will be accepted if the order is shipped.
Return and Refund Policy
Return requests should be made within 24 hours after receiving The Order. All Return, Refund, or Exchange made after 24 hours of getting the item won’t be adequate. If there should be an occurrence of return, the shipping cost will be paid by the purchaser and they are additionally liable to pay the earlier postage cost that was paid by us because we offer free shipping to our customers but it is not free to us.
We will not assess refund or credit orders and no obligation to provide a refund or credit in situations like the following:
- You have altered your perspective on a thing
- You purchased a thing unintentionally
- You exceeded the 30 days
- You change your mind
The buyer is liable to the shipping cost of returning the item. In the event that there is any slip-up that occurs close by, similar to the size or there is a distinction in design/shading and the picture of the item on the site, at that point return and Exchange can be approved. Simply send us snaps/photos of the product and a collar tag photo within a week (7 business days) after the product is received and highlight the issues that you are facing.
You are not eligible for the return process if you altered the jacket or removed the tags. There will be no return / Exchange for ordering more than one comparable item, yet unique size. Individuals misuse it.
Item not as advertised
You have to file the complaint within 24 hours of receiving the ORDER.
If you feel any difference in the order so email us the images of the received product at the given email address and feature the issues that you are looking at with the product. We will investigate and after the confirmation, we will ask you to send us the Product back and we will send you another Product that you wanted in the same size as you ordered free of cost. In this case, you will only be liable to pay shipping and handling costs.
(Note: Cancelation or refund cannot be done in exchanged products)
If you receive the wrong size or color then we request you to kindly get this in our knowledge through email. Also, attach pictures of the jacket along with your email focusing the size tag on the collar and the color of the jacket. Once the investigation is done, we will ask you to return the package to the given address and will send you another jacket for free of cost. The buyer is not liable to pay any shipping charges if the mistake is done by our hand.
Exchange
In case we shipped the Product accurately as described on the website but the buyer wants to exchange the Product with different sizes or colors then the buyer is liable to pay the shipping charges only. We will exchange the Product with the new one for free of cost.
As many people misuse the policy of exchange, we request that the email for exchange should be made within 24 hours. All Return, Refund, or Exchange made after 24 hours of getting the item won’t be ad